Frequently Asked Questions
Everything you need to know about your MGK gear.
When will my order ship?
Standard orders typically process within 3-5 business days. For limited edition drops and pre-order items, please refer to the specific shipping timeline listed on the product page.
What is the return policy for apparel?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a refund.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that customs duties may apply for international orders.
How should I care for my MGK merchandise?
To preserve the quality of the prints and fabric, we recommend washing your apparel inside out in cold water and tumble drying on low heat or air drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent immediately to our fulfillment center. We can only make changes or cancellations within 1 hour of purchase. Please contact support immediately for assistance.